Copyright and DMCA Policy

Send copyright notices to our designated agent:

Email is the fastest route and is the address we monitor. Notices sent to unrelated addresses may be delayed.

This address is for copyright notices only. For anything else, including general support and abuse reports, use support@doquery.ai.

To be effective under § 512(c)(3), a written notice must include substantially all of the following:

1. a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
2. identification of the copyrighted work claimed to have been infringed — or, if multiple works at one site are covered by a single notice, a representative list of those works;
3. identification of the material claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to let us locate it (for example the URL, the document name, and the account or share link where it appears);
4. information reasonably sufficient to let us contact you: your name, mailing address, telephone number, and email address;
5. a statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. a statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

A notice that omits these elements may not be effective, and we may come back to you for the missing parts before acting.

Please consider whether the use you are reporting is a fair use or otherwise authorized by law before sending a notice — see Section 6.

When we receive a notice that substantially complies with Section 2, we will act expeditiously to remove or disable access to the material identified. Because most content on Doquery is private to the account that uploaded it, “removing access” usually means disabling the document and any share links to it.

We will take reasonable steps to notify the affected user, give them a copy of the notice (which includes your contact details), and tell them how to submit a counter-notification.

If your material was removed and you believe it was removed by mistake or misidentification, you may send our designated agent a counter-notification. Under § 512(g)(3) it must include:

1. your physical or electronic signature;
2. identification of the material that was removed or disabled, and the location at which it appeared before it was removed or disabled;
3. a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
4. your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, to the jurisdiction of any judicial district in which we may be found), and that you will accept service of process from the person who filed the original notice or from their agent.

If we receive a valid counter-notification, we will forward it to the person who sent the original notice and tell them we will restore the material in 10 business days. We will restore it between 10 and 14 business days after receiving the counter-notification unless our designated agent first receives notice that the claimant has filed a court action seeking to restrain the activity.

We have adopted and will reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers. In practice: we record valid notices against an account, we warn the account holder, and an account that accumulates repeated valid notices — or that is involved in a single case of flagrant or wilful infringement — may be suspended or terminated without refund. Counter-notified takedowns that are resolved in the user’s favour are not counted against them.

Section 512(f) makes it unlawful to knowingly materially misrepresent that material is infringing, or that material was removed by mistake. A person who does so may be liable for damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any copyright owner or licensee, or by us. Both takedown notices and counter-notifications are sworn statements — do not send one lightly.

This policy covers copyright. Trademark complaints, privacy complaints, and other abuse reports should go to support@doquery.ai. Use of the Service is also governed by our Terms of Service and Privacy Policy.